At Cabzone, we take the protection of your personal information seriously. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it.

Information Collection

We collect information from you when you create an account, book a ride, or use other features of the Cabzone app. This may include your name, contact details, payment information, and location data.

SOS Contact Information

In order to provide a safer ride experience, Cabzone offers an SOS feature that allows you to quickly notify a designated contact in case of an emergency. The contact information you provide for this feature will be saved on our secure servers and used only in the event of an emergency.

Use of Information

We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you about your account, bookings, and other related matters. We may also use your information for research and analytical purposes, to detect and prevent fraud, and to comply with legal requirements.

User profile information: We collect data when users create or update their Cabzone accounts. This may include their name, email, phone number, login name and password, address, profile picture, payment or banking information (including related payment verification information), driver’s license and other government issued documents (which may include identification numbers as well as birth date, gender, and photo). This also includes vehicle or insurance information of drivers and delivery persons, emergency contact information. 

Address Book Contacts

You may set your device permission to grant CabZone access to your contact lists and direct CabZone to access your contact list , For example if Emergency Situation exist CabZone send SOS notification to selected contact when you are in ride. If you do this, we will access and store the names and contact information of the people in your Address book.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the circumstances outlined in this Privacy Policy or as required by law. We may share your information with our affiliated companies, service providers, and partners for the purpose of providing the Cabzone services.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee the security of your information.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill our legal obligations. After that, we will delete your information in a secure manner.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time, and any changes will be reflected on this page. By continuing to use the Cabzone app, you acknowledge that you have read, understood, and agree to be bound by the most current version of this Privacy Policy.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at 01905 611511

Acceptance of Privacy Policy By using the Cabzone app, you acknowledge that you have read, understood, and agree to this Privacy Policy.