Welcome to Cabzone, a mobile application that provides convenient and efficient taxi services in Worcester, United Kingdom. We are pleased to offer our services to you, subject to the following terms and conditions. Please read these terms carefully as they apply to your use of the Cabzone app.

Fare Structure

All fares charged by Cabzone are in accordance with the rates set by the Worcester City Council. The fare is calculated based on the distance travelled and time taken, as well as any applicable surcharges such as tolls, parking, and waiting charges. The estimated fare for each ride can be viewed in the Cabzone app before booking a ride.

Driver Information

All Cabzone drivers are licensed by the Worcester City Council and undergo thorough background checks to ensure the safety and security of our passengers. Driver information, including their name, photo, and vehicle details, can be viewed in the Cabzone app.

Cancellation Policy

If you need to cancel a ride, you can do so through the Cabzone app. A fee may be charged if the ride is cancelled after the driver has accepted the booking and is en-route to your pickup location. Please refer to the Cabzone app for the cancellation fee policy.


All payments are processed securely through the Cabzone app, using a credit or debit card. The fare is charged at the end of the ride and an electronic receipt will be sent to you via email.


Your privacy is important to us, and we take steps to protect your personal information. Please refer to our Privacy Policy for information on how we use and store your data.

Modification of Terms

We reserve the right to modify these terms and conditions at any time. Continued use of the Cabzone app after any changes have been made constitutes acceptance of the new terms.

Governing Law

These terms and conditions are governed by the laws of the United Kingdom and any disputes arising out of or in connection with the Cabzone app will be resolved in accordance with such laws.

Contact Us

If you have any questions or concerns regarding the Cabzone app, please contact us at 01905 611511

Acceptance of Terms

By using the CabZone app, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

We hope you enjoy using the Cabzone app for your Taxi